Docomo Launches New 4-Tier AI Practical Certification System
- •NTT Docomo Solutions launches a 4-tier AI certification based on practical workplace achievements.
- •AI agents automate document screening to visualize employee skills within two weeks.
- •The company aims to cultivate 400 high-level 'GreenBelt' experts by the end of FY2027.
NTT Docomo Solutions has launched "AI Practical Level Determination," an innovative HR initiative that evaluates employees' AI proficiency based on actual workplace results rather than mere theoretical knowledge. While traditional corporate AI education often focuses on completing e-learning courses or obtaining external certifications, this system prioritizes specific outputs—how AI was used on the front lines and what value it generated. As AI evolves from a specialized technology into a standard business infrastructure, this program offers a timely solution to the challenge of embedding practical mastery throughout an entire organization.
The evaluation framework consists of four levels, ranging from "WhiteBelt" to the highest "BlackBelt," making individual skill levels transparent across the company. The path for advancement is clearly defined, spanning from basic tool operation to autonomous business improvement, and eventually to high-level implementation and leading company-wide transformation. Notably, the assessment process itself integrates AI technology. AI agents analyze achievement data submitted by employees and automate document screening, reducing the evaluation period to approximately two weeks. This approach simultaneously enhances administrative efficiency and ensures objective evaluations.
The company has set a concrete target to expand its roster of highly specialized "GreenBelt" and above certified professionals to 400 by the end of fiscal year 2027. This move mirrors a broader trend in Japan, such as Mitsubishi Corporation making AI qualifications a requirement for management promotions, yet Docomo’s initiative goes a step further by basing assessments on actual practical data. As collaboration with AI becomes an essential part of career development, this visibility of skills serves as a powerful incentive for employees. By focusing on how technology is converted into value, this trial could serve as a model for digital transformation talent development in Japanese enterprises.